If you have any questions about the agreements yourself, speak directly to the card issuer. We will forward your problem to your credit card company, give you a follow-up number and keep you informed of the status of your complaint. If you are looking for specific information for your account, contact the bank or institution that issued your card. By law, the issuer must provide you with your consent upon request. If you are having trouble obtaining your consent, let us know by filing a complaint. Find instructions, your rights related to your credit rating and credit card protection. We have provided this database to allow you to search for agreements between credit card issuers and their customers. The agreements in this database contain terms and conditions, prices and fee information. We include consumer credit card agreements in this database, as the respective issuers have submitted. The GFPB is not responsible for the content of the agreements, including any discrepancies between an agreement as presented in the database and the agreement, as proposed to the public, or omissions or other errors in the agreement, as presented by the issuer. The agreements to be put in place contain general terms, prices and information on fees.
They are not specific to a person`s account information. The drop-down list includes credit card issuers who have submitted credit card agreements under Section 204 of the Credit Card Accountability Responsibility and Disclosure Act (CARD Act) of 2009. If you can`t find a card issuer, it can be: look on the back of the credit card or on your last monthly statement to find the name of the issuer. The bank, retailer or any other organization whose name appears on the front of the card may not be the real issuer of the card. You can also check the issuer`s website; As a general rule, the bank`s name is shown at the bottom of the issuer`s home page. This search method applies to all credit card agreements from the last quarterly collection of credit card agreements by the GFPB.