Haz-Mat One® – Nationwide Service
ONE CALL WORRY-FREE SERVICE
The Leading Emergency Response Service Provider In North America
Through our nationwide response network, Haz-Mat One® manages appropriate responses to your incidents anywhere in the United States and Canada. Trained Response Safety Managers manage the incident by coordinating a plan of action with a local contracted response company while maintaining contact with the client.
Your call puts you in contact with trained, experienced Response Safety Managers capable of handling an emergency situation — Haz-Mat One® is not an answering service. Our Response Safety Managers are dedicated employees committed to providing timely, professional, and cost-effective solutions to all your transportation and fixed facility needs. Field experience and training provide the knowledge base for our Response Safety Managers to accurately know what response is needed for a variety of incidents handled through our call center every year. On average, a per incident costs savings of 20% is experienced by Haz-Mat One® customers.
The strength of the Haz-Mat One® response network stems from the diligent research into response companies included in the network, the strict adherence to standards of professionalism and safety and the requirement that each response be undertaken with qualified staff, dedicated equipment, billed according to established rates and proper insurance coverage in place.
Besides the basic information needed, such as location, product involved, quantity released, several key questions are asked by the Response Safety Manager when the incident is initially reported to establish the situation/site circumstances, such as:
- Does the incident really qualify as an emergency?
- Can the response be scheduled so that a crew can respond during regular business hours, thus, eliminating higher overtime rates?
- Does the client have qualified people to handle the incident under the direction of Haz-Mat One®?
- What medium is impacted?
- Are there potential environmental issues to be addressed?
By gearing appropriate questions to accurately determine the incident situation, Haz-Mat One® is able to manage an appropriate response to the incident on behalf of the client, while containing costs. Additionally, Haz-Mat One® can assist or make the appropriate federal, state, and local emergency notifications required in relation to the incident and can provide disposal options as well. Finally, once the incident is completed, the contracted response company’s invoices and logs are audited to ensure accuracy. Any reductions made to the billing are passed on directly to the client. The Haz-Mat One® incident report is also provided for a complete timeline outlining the events involved.
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